
Frequently asked questions
Answers about the platform, Growth, industries and pricing. Your question is not here? Contact us.
General
Is Rentiara a marketplace or management software?
Rentiara is the software platform you run your rental business on. Your business keeps its own brand, customers and sales channels.
Where do I see plans and pricing?
The Pricing page explains the package structure. Your proposal confirms the scope, included modules and any separate usage or service costs.
Can I ask about a specific workflow?
Yes. Choose the relevant interest in the form and we will cover it in the demo.
Platform
Can customers change their own booking?
They can view the booking and available documents through a link and contact the rental business. Customer-led changes and cancellations are not part of the current self-service flow.
Does a maintenance block create a service plan?
No. Availability blocks keep a unit off sale for maintenance; scheduled maintenance plans and tasks are a separate workflow.
Can staff sign with a finger?
The current flow records a typed signature. The dedicated team app adds a drawn signature.
How is the report sent?
The report is emailed as a PDF. Sending it over WhatsApp is the next delivery route.
Does Rentiara decide every refund or damage charge?
No. Sensitive requests and actions requiring approval go to a person. The rental business remains responsible for its decisions.
Does Rentiara build a customer list from social media?
No. Supporting a communication channel is not permission to collect people’s private data or send them unsolicited messages.
Can I install a team app from an app store?
Not yet. The backoffice works on any phone today, and the dedicated team and owner apps follow it.
Does the page describe the renter app?
No. These are business-owner and team workflows. The separate renter-app build has not been confirmed as a branded, signed public store release.
Can anyone create a production account immediately?
Access is currently arranged by invitation. Request a demo so the team can review your setup and next steps.
Will Rentiara import everything from any social profile?
The current onboarding starts from a business name or website. You can complete and correct every detail before anything goes live.
Growth
Is this a marketing agency service?
Growth is software covering monitoring, pricing, demand and campaign workflows. Launch Studio and Growth Studio are optional setup and marketing services with a separately agreed scope.
How do I get started with Growth?
Request a demo. We show Growth with your own inventory and agree how your business starts.
Will it read every Facebook group and Instagram account?
The design uses supported, permitted sources and authorized connections where needed. Coverage depends on the source and access. Private groups, personal profiles and private messages are not a universal data feed.
Can Rentiara see what competitors earn from their ads?
A public ad does not reveal the advertiser’s private conversions or profit. Rentiara keeps what is visible apart from what is unknown.
Does this always make us cheaper?
No. The illustrated example recommends keeping the rate because the compared subtotal does not justify a discount. Another situation may support a different action.
Does it set common prices across competing businesses?
No. Each business controls its own rules and pricing decisions. Confidential cost and strategy information is not a shared competitor-pricing feed.
Do flight schedules tell you who the tourists are?
No. Schedules describe flights and capacity. Any additional aggregate data needs an appropriate source and use rights. The feature does not promise passenger identities or private travel records.
Are the numbers on this page a forecast for Curaçao?
No. They are fictional demonstration data used to explain the interface and units.
What if my business has no social accounts?
The Kayaroam route can market admitted supplier inventory under Kayaroam’s identity. Own-brand campaigns require the appropriate business account setup and authorization.
Can a campaign spend without my approval?
No. You approve the period, maximum spend, sender and offer, and a campaign never goes beyond that limit.
Industries
Is the price based only on the number of cars?
The proposal takes your operational size and selected scope into account. Plan and usage details are confirmed separately on the pricing route.
Can I sell individual places on a boat tour today?
Not yet. Today you rent the whole vessel; ticketed departures and places per session build on that foundation.
Is it a complete heavy-equipment dispatch platform?
The current foundation covers rental objects and their rental workflow. Operator scheduling, advanced transport dispatch and service planning need a separately confirmed scope.
Does this replace a full property-management system?
Not by assumption. We will review your nightly pricing, housekeeping, distribution and owner-reporting needs separately and explain the scope that fits.
Kayaroam
Can other suppliers already sell on the Kayaroam marketplace?
Not yet. Kayaroam serves one rental business today and opens to admitted suppliers step by step.
Pricing
Can I see the price before committing?
Yes. Request pricing and the team will confirm the plan, included scope and separate costs in a proposal before you make a commitment.
Does the Growth plan include every Growth intelligence feature?
The Growth plan describes an operational tier. Your proposal lists the modules included in your plan.
Is advertising spend included?
Advertising budgets are separate from the software and services unless a proposal explicitly states otherwise. No campaign budget is authorized by requesting a demo.
Do I have to join Kayaroam?
No. The marketplace route is optional and has its own admission and commercial agreement.
Which currencies and languages are supported?
The current description lists XCG, USD, EUR and AWG, subject to the configured payment setup. The booking site uses English, Dutch, Spanish and Papiamentu. The backoffice is English.
Can I export my records?
The platform includes exports for supported operational and customer records. We will show the relevant exports for your workflow during the demo.