Platform / Customer conversations

Answer the next question. Keep the booking moving.

Rentiara uses your availability, rates and rules to help with WhatsApp inquiries. Your team stays in control of approvals and sensitive requests.

Coral Drive Rentals
Example data

Inbox

WhatsAppInquiry K-101
Do you have a compact automatic from October 18 to 22? We would like airport pickup.
Yes. The four-day rental is $233.20 including the example tax and airport pickup. The $300 security deposit is separate. Shall I send the booking link?
What Rentiara checked
Dates · compact category · pickup terms · rate version

Work from the rental details.

Rentiara can check availability, prepare a quote, share photos and send a booking link for the supported public booking flow. It can also send an invoice, record an email address and help confirm payment at pickup.

Today, Inbox and Rules.

See the activity that matters, open the conversation and decide what Rentiara is allowed to do.

  • Today

    Review activity, handoffs, usage and requests that need attention.

  • Inbox

    Keep messages, rental context and the next step in one conversation. Take over and hand back when appropriate.

  • Rules

    Set reply mode, discount limits, approval rules, tone and the monthly usage budget.

Coral Drive Rentals
Example data

Today · Inbox · Rules

TodayUpcoming work and attention items
InboxConversation linked to the rental
RulesWhat Rentiara may do
Needs youContext for a human response
One assistant across the operation, not a separate bot for each screen.

Choose how much help you want.

Start with draft replies. Enable answers and quotes when the setup is ready. Let Rentiara send a booking link, or go further and complete the booking inside the conversation.

Coral Drive Rentals
Example data

Assistant permissions

1
Draft repliesPrepare a response for review.
2
Answer and quoteUse the configured rules and real rates.
3
Send the booking linkFor the supported public booking flow.
4
Complete in chatClose the booking inside the conversation.
Approval rules, monthly budget and a pause control remain separate safeguards.

Bring a person in at the right moment.

Approve or decline a request, take over a conversation and pause assistance. The configured monthly budget stops usage at its ceiling. Keep the important actions and decisions visible.

Coral Drive Rentals
Example data

Needs your review

TaskAn exception needs a person
ContextConversation and rental
Available actionReview and respond
Automatic executionNot authorized
Approval is tied to the specific action and current version. External actions are not all reversible.

WhatsApp first. More channels to follow.

The configured WhatsApp connection supports messages, incoming photos and documents, voice-to-text and relevant confirmation templates. Instagram, Messenger, an inbound email inbox and website chat join the same inbox.

Coral Drive Rentals
Example data

Communication channels

WhatsAppAvailable after setup
Transactional emailAvailable
Instagram, Messenger, inbound email and website chat join the same inbox.

Questions

Does Rentiara decide every refund or damage charge?

No. Sensitive requests and actions requiring approval go to a person. The rental business remains responsible for its decisions.

Does Rentiara build a customer list from social media?

No. Supporting a communication channel is not permission to collect people’s private data or send them unsolicited messages.