Answers for rental companies using the Rentiara app and back office. Can’t find what you need? Write to [email protected] and we reply within one working day.
1. Signing in
Sign in with the e-mail address of your Rentiara account and your password, the same as on the back office. No password at hand? Tap Email me a code instead and enter the six-digit code from the e-mail.
No account yet? The owner of your rental company invites you in Settings > Team. New to Rentiara? Book a demo.
2. Working without signal
Photos, check-ins, check-outs and new objects are kept on your phone when there is no connection and sent as soon as you are back online. More shows what is still waiting; anything the back office did not accept can be tried again or dropped there.
3. Camera and photos
The app asks for the camera the first time you photograph an object, damage or a document. If you said no, turn it on in your phone’s Settings > Rentiara.
4. What you can see and do
What you see depends on your role in the company. If a screen or a button is missing, ask the owner of your company to change your role in Settings > Team.
5. Your account and data
The owner of your company removes team members in Settings > Team. To have your own account or your company’s data deleted, write to [email protected] from the e-mail address of the account. Read how we handle data in the App Privacy Policy.
6. Contact
E-mail [email protected]. Rentiara is a product of Martis IT, KvK 74869906.