Record the condition. Keep the evidence.
Connect pickup and return checks, photos, signatures and charge proposals to the same rental record.
Pickup & return
Pickup · Oct 18
Return · Oct 22
Front bumper mark to review
Example proposal: $65. The team reviews the evidence and the renter can respond. No charge has been approved.
A guided check at the handover.
Open the rental on a phone, work through the relevant checks and capture the condition. Record the customer’s typed signature and keep the inspection with the booking.
Record the handover.
Responsive backoffice · exampleCompare the return with the pickup.
Review both records before deciding what changed. Keep readings, photos and notes together so the team does not have to reconstruct the handover from separate messages.
Review a charge before it is handled.
Use a damage or fuel charge proposal to record the amount and reason. The team reviews it and the renter can respond. Nothing is charged until the team approves it.
Review a proposed charge
Send a report the renter can keep.
Email the PDF inspection report and retain the record on the rental. Additions and draft work remain part of the documented workflow.
Share the inspection record
An inspection app built for the lot.
The inspection flow runs in the responsive backoffice on any phone. A dedicated team app adds offline drafts and more ways to share the report.
A decision needs you.
Owner appReview campaign C-101
Sender: Coral Drive Rentals
Maximum media spend: $60
Rate change: none
Questions
Can staff sign with a finger?
The current flow records a typed signature. The dedicated team app adds a drawn signature.
How is the report sent?
The report is emailed as a PDF. Sending it over WhatsApp is the next delivery route.